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Factory Reset

Owned by Kaitlin Luong
Last updated: Apr 23, 2024
3 min read

Pre-requisites:

  • Supports CTM-ONE devices with firmware version 1.4.0 or later.

  • 4-position jumper connector (for CTM-ONE devices with internal batteries)

  • 10-position jumper connector

Device with No Battery Installed

  1. Before proceeding, ensure all power sources are unplugged from the CTM-ONE device; Verify that all LEDs are turned off.

  2. Connect the 10-position jumper connector to the port labelled iButton.

jumper.png
10-position connector

If you don’t have a jumper connector, please short pin 9 and 10 for approximately 30 seconds after applying power. Please refer to the photo below for the location of the two pins that need to be shorted.

image-20240423-163643.png

 

  1. Connect external power supply.

The CTM-ONE will turn on but the only LED on will be the power LED.

After approximately 30 seconds, the LEDs adjacent to the green power LED will sequentially illuminate from right to left (shown above).

  1. Once the LEDs stop, indicating a successful reset, only the green power LED should remain on. At this point, remove the 10-position jumper connector.

  2. You will be able to access your unit via web interface at https://192.168.1.1 or https://169.254.0.1.

  3. If not successful, repeat the process starting at step 1.

Device with Internal Battery

The CTM-ONE will ship with a 4-position connector installed. This connector is used to disable the internal battery for shipping purposes and to prevent undesired battery discharge.

  1. Re-install the power jumper to the port labeled with the Power icon . This will power off the unit, indicated by all LEDs turning off.

 

  1. Connect the 10-position connector (shown above) to the port labelled iButton.

  1. After connecting the 10-position jumper connector, remove the 4-position jumper connector from the power port.

  2. Connect a power connector that is actively powered, such as one wired to the vehicle battery with the ignition on or an AC/DC power adapter.

  1. Once the LEDs next to the power LED stop blinking, the reset is successful. At this point, remove the 10-position jumper connector.

  1. You will be able to access your unit via web interface at https://192.168.1.1 or https://169.254.0.1.

  2. If not successful, repeat the process starting at step 1.

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