Cypress VUE

What is Cypress VUE?

Cypress VUE is used in conjunction with fleet-installed hardware like the CTM wireless gateways. The gateway sends telemetry data via cellular wireless to Cypress VUE where data is displayed in real-time to track vehicles. In addition, other equipment in the vehicle can be connected to the gateway, and data from this equipment can be displayed in the software.

How do I change my user password?

• Select your username in the top right

• Select settings

• Select Password

• Enter Current password

• Enter New password

• press Save button

Can I create my own custom reports?

At this time, you cannot create your own reports from scratch. If you would like a specific report created, Cypress Solutions will work closely with you to set up the report.

I forgot my password, how do I reset it?

Simply reset the password by clicking on "Forget password". This would prompt you to enter your username or email to get a reset password link.

What are the steps if I remove a device from a vehicle or if I move a device to a new vehicle?

Please contact our support team at support@cypress.bc.ca to receive a device swap and vehicle decommissioning guide with detailed instructions.