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SIM cards come in three different sizes. However, with the CTM-ONE device, Cypress Solutions only uses the Standard SIM/mini SIM/2FF card slot for the installation.

In some cases, the 3-in-1 SIM card may not make a reliable electrical connection between the SIM card and SIM reader. This is due to the modular nature of the SIM design. Applying the tape provides a tighter interference fit when installed. One or two layers of tape can be used.

If the SIM is in multiple pieces, assemble in the following order below.

STEP 1

Manually place the different SIM cards into a 3-in-1 SIM.

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STEP 2

Place a piece of scotch tape to the back of the SIM card.

  • The tape will hold the three different SIM sizes together so that they are secure and do not fall apart when inserting into the CTM device.

  • Cut the remaining piece of tape using a pair of scissors so that the tape fits nicely with the SIM card.

Do not apply tape to the side with metal contact.

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STEP 3

Insert the secure SIM into the SIM card slot.

For single SIM card installation, insert the SIM card into the upper slot of the dual-SIM holder.

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