After physically connecting to the CTM-ONE via ethernet LAN or via WiFi enter the IP address into the browser navigation bar
Basic modem information is available without logging in:
To access modem dashboards and configuration you must log in
Username: admin
Password: Default password is printed on label, this password MUST be changed after first login. Cypress can also pre-configure passwords based on customer requirements, if you have issues logging in please contact cypress support support@cypress.bc.ca
Depending on the firmware version, upon first login, you may be prompted to change the default password that shipped with the modem. The password is typically printed on the CTM-ONE’s label.
The CTM-ONE’s password can be pre-configured prior to shipping. For further details, please contact Cypress Solutions.
Firmware 1.3.x and earlier(no password change prompt):
Login | Default value |
Username | admin |
Password | Chameleon |
Firmware 1.4.x and later (prompted to change password on first login):
Login | Default value |
Username | admin |
Password | see label |
You will see this screen after a successful login:
The left-most column contains expandable tree items for configuration.
Clicking the Edit button enables changes to the configuration to be made:
Cancel, restore to default, or save any changes made to a page.
Make sure to save changes to a page/tab before leaving and moving to another page/tab. After saving changes, you will see:
There is the possibility of an error pop-up when there is an issue with the configurations.
After clicking OK on the pop-up, the errors will display on the right in coloured boxes. Fix the validation errors first, then try saving again.
In the upper left of the browser. After saving, changes must be applied to take effect.
Confirm the changes:
After pressing the OK button, the following notice will appear in the upper right portion of the browser.
