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After physically connecting to the CTM-ONE via ethernet Ethernet LAN or via WiFi Wi-Fi, enter the IP address

https://192.168.1.1 or https://169.254.0.1 into the browser navigation bar.

Basic modem information is available via the “System Status” dashboard which is available without logging in:

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To access modem dashboards and configuration you must log in

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Username: admin

Password: Default password is printed on label, this password MUST be changed after first login. Cypress can also pre-configure passwords based on customer requirements, if you have issues logging in please contact cypress support support@cypress.bc.ca

Depending on the firmware version, upon first login, you may be prompted to change the default password that shipped with the modem. The password is typically printed on the CTM-ONE’s label., please log in.

Info

The CTM-ONE’s password can be pre-configured prior to shipping. For further details, please contact Cypress Solutions.

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Firmware 1.3.x and earlier (no password change prompt):

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Login

Default value

Username

admin

Password

see label

You will see this screen after a successful login:

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Your new password must meet the following criteria:

  • Be at least 8 characters long

  • Include a combination of letters, numbers, or special characters

  • Avoid using dictionary words

  • Not be a password previously used

After successful login, the left menu will display four main categories and a logout button.

Note

The Web GUI will automatically log you out after 10 minutes of no activity.

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There are four main categories in the web interface:

  1. Dashboards

  2. System database

  3. Device management

  4. Configuration

The left-most column contains expandable tree items for configuration.

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