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Upon After physically connecting to the modem's CTM-500 via Ethernet LAN or Wi-Fi network, if you attempt to access the modem via 192.168.3.1 or 192.168.4.1, you will be prompted to change your password.login.pngImage Removed, enter the IP address into the browser navigation bar.

Basic modem information is available via the “System Status” dashboard which is available without logging in:

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To access modem dashboards and configuration, please log in.

Upon initial login, you might be prompted to change the default password that came with the modem. This password is usually printed on the CTM-500’s label.

Your new password must meet the following criteria:

  • Be at least 8 characters long

  • Include a combination of letters, numbers, or special characters

  • Avoid using dictionary words

  • Not be a password previously used

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You will see this screen after a successful login:image-20240328-175956.pngImage Removed

Note

The Web GUI will automatically log you out after 10 minutes of no activity.

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There are four main categories in the web interface:

  1. Dashboards

  2. System database

  3. Device management

  4. Configuration

The left-most column contains expandable tree items for configuration.

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