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To access modem dashboards and configuration, please log in.

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Upon initial login, you might be prompted to change the default password that came with the modem. This password is usually printed on the CTM-500’s label.

Your new password must meet the following criteria:

  • Be at least 8 characters long

  • Include a combination of letters, numbers, or special characters

  • Avoid using dictionary words

  • Not be a password previously used

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You will see this screen after a successful login:

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