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Before proceeding, ensure all power sources are unplugged from the CTM-ONE device; Verify that all LEDs are turned off.
Connect the 10-position jumper connector to the port labelled iButton (shown above)..
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If you don’t have a jumper connector, please use a piece of wire to jumper pin 6 and 7. Please refer to the photo below for the location of the two pins that need to be shorted.
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Connect external power supply.
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The CTM-ONE will turn on but the only LED on will be the power LED. After approximately 30 seconds, the LEDs adjacent to the green power LED will sequentially illuminate from right to left (shown above). |
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Connect the 10-position connector (shown above) to the port labelled iButton.
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After connecting the 10-position jumper connector, remove the 4-position jumper connector from the power port.
Connect a power connector that is actively powered, such as one wired to the vehicle battery with the ignition on or an AC/DC power adapter.
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The CTM-ONE will power on, indicated by a solid green power LED. After approximately 30 seconds, the LEDs adjacent to the green power LED will begin to illuminate in a blinking sequence from right to left. |
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Once the LEDs next to the power LED stop blinking, the reset is successful. At this point, remove the 10-position jumper connector.
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The modem power LED will remain solid green, after approximately 3-4 minutes the other LED lights will turn on. |
You will be able to access your unit via web interface at https://192.168.1.1 or https://169.254.0.1.
If not successful, repeat the process starting at step 1.