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After physically connecting to the CTM-ONE via ethernet LAN or via WiFi enter the IP address into the browser navigation bar

Basic modem information is available without logging in:

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To access modem dashboards and configuration you must log in

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Username: admin

Password: Default password is printed on label, this password MUST be changed after first login. Cypress can also pre-configure passwords based on customer requirements, if you have issues logging in please contact cypress support support@cypress.bc.ca

Depending on the firmware version, upon first login, you may be prompted to change the default password that shipped with the modem. The password is typically printed on the CTM-ONE’s label.

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