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Update Firmware via Laptop

Owned by Heather Buchanan
Last updated: May 30, 2024 by Kaitlin Luong
2 min read

The CTM wireless gateways can be configured via a web interface. This interface also facilitates firmware upgrades.

Pre-requisites

  • Wireless gateway

  • CTM power source (CAN or battery)

  • Laptop

  • Ethernet cable or Wi-Fi

  • CTM firmware file

    • Provided as an attachment or via download link

    • Before proceeding to the vehicle, copy the file to your laptop while you are connected to the Internet.

Steps

  1. Proceed to the vehicle where the CTM device is installed and connect the device via Ethernet or Wi-Fi.

  2. Ensure the CTM device is powered on by confirming that the power LED displays a solid green light.

  1. The web interface can be accessed via https://cypsolutions.atlassian.net/wiki/spaces/CTMONE/pages/2393604464. Upon successful connection, you will be directed to the dashboard and prompted to log in.

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Depending on the firmware version, upon initial login, you might be prompted to change the default password that came with the modem. This password is usually printed on the label of the wireless gateway.

The password can be pre-configured prior to shipping. For further details, please contact Cypress Solutions.

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  1. Select Install Firmware from the left-side menu under ‘Device Management’ tab.

  1. Press the Choose file button and select the firmware file from the laptop.

  1. Press the Upload Firmware Image button.

 

  1. Press the Start Firmware Install button.

  1. Wait a few minutes while the firmware is installed and the modem restarts.

 

  1. Verify the the firmware was upgraded by reviewing the version displayed in the homepage of the screen.

 

 



 

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